Cashiers

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

• AI can speed this up on its own: 5 (17%)
• AI can speed this up with extra software: 4 (14%)
• Little or no AI speed-up: 20 (69%)

• Answer incoming phone calls.AI can speed this up on its own · core task · Seen in real AI use
• Calculate total payments received during a time period, and reconcile this with total sales.AI can speed this up on its own · supplemental task
• Keep periodic balance sheets of amounts and numbers of transactions.AI can speed this up on its own · supplemental task
• Compute and record totals of transactions.AI can speed this up on its own · supplemental task · Seen in real AI use
• Compile and maintain non-monetary reports and records.AI can speed this up on its own · supplemental task
• Answer customers' questions, and provide information on procedures or policies.AI can speed this up with extra software · core task · Seen in real AI use
• Assist customers by providing information and resolving their complaints.AI can speed this up with extra software · core task · Seen in real AI use
• Post charges against guests' or patients' accounts.AI can speed this up with extra software · supplemental task
• Process merchandise returns and exchanges.AI can speed this up with extra software · supplemental task · Seen in real AI use
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.Little or no AI speed-up · core task · Seen in real AI use
• Help customers find the location of products.Little or no AI speed-up · core task · Seen in real AI use
• Issue receipts, refunds, credits, or change due to customers.Little or no AI speed-up · core task
• Greet customers entering establishments.Little or no AI speed-up · core task · Seen in real AI use
• Supervise others and provide on-the-job training.Little or no AI speed-up · core task
• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.Little or no AI speed-up · core task
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.Little or no AI speed-up · core task
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.Little or no AI speed-up · core task
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.Little or no AI speed-up · core task
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.Little or no AI speed-up · core task
• Offer customers carry-out service at the completion of transactions.Little or no AI speed-up · core task
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Little or no AI speed-up · supplemental task
• Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.Little or no AI speed-up · supplemental task
• Sort, count, and wrap currency and coins.Little or no AI speed-up · supplemental task
• Weigh items sold by weight to determine prices.Little or no AI speed-up · supplemental task
• Issue trading stamps, and redeem food stamps and coupons.Little or no AI speed-up · supplemental task
• Pay company bills by cash, vouchers, or checks.Little or no AI speed-up · supplemental task
• Request information or assistance, using paging systems.Little or no AI speed-up · supplemental task
• Cash checks for customers.Little or no AI speed-up · supplemental task
• Sell tickets and other items to customers.Little or no AI speed-up · supplemental task

Questions about cashiers and AI