AI exposure score

General and Operations Managers

General and Operations Managers score 48 out of 100, which is elevated exposure to AI. That ranks #280 of 923 US occupations, where #1 is the most exposed. Of the 17 tasks in this job, AI could speed up 0 on its own and 16 more with extra software built on top of it. In April–May 2026, 6 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

48/ 100

Elevated

Rank: #280of 923 jobs
US workers: 3,503,020BLS, May 2025
Median pay: $105,770a year
In real AI use: 6 of 17tasks, April–May 2026

Free report

Follow how AI is changing general and operations managers work.

Subscribe to the weekly report and get The AI Job Exposure Report (PDF) right away: the most and least exposed jobs, exposure by field, and the AI-resilient jobs that pay well.

Free · one email a week · unsubscribe anytime

Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 0 (0%)
AI can speed this up with extra software: 16 (94%)
Little or no AI speed-up: 1 (6%)

Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.AI can speed this up with extra software · core task · Seen in real AI use
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.AI can speed this up with extra software · core task
Direct administrative activities directly related to making products or providing services.AI can speed this up with extra software · core task
Prepare staff work schedules and assign specific duties.AI can speed this up with extra software · core task · Seen in real AI use
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.AI can speed this up with extra software · core task
Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.AI can speed this up with extra software · core task
Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.AI can speed this up with extra software · core task · Seen in real AI use
Perform personnel functions, such as selection, training, or evaluation.AI can speed this up with extra software · core task
Plan or direct activities, such as sales promotions, that require coordination with other department managers.AI can speed this up with extra software · core task
Set prices or credit terms for goods or services, based on forecasts of customer demand.AI can speed this up with extra software · supplemental task
Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.AI can speed this up with extra software · supplemental task
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.AI can speed this up with extra software · supplemental task · Seen in real AI use
Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.AI can speed this up with extra software · supplemental task
Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.AI can speed this up with extra software · supplemental task
Direct non-merchandising departments of businesses, such as advertising or purchasing.AI can speed this up with extra software · supplemental task
Plan store layouts or design displays.AI can speed this up with extra software · supplemental task · Seen in real AI use
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.Little or no AI speed-up · supplemental task · Seen in real AI use

What you can do about it

Get a personal plan for what to learn next.

Skill Half Life turns this score into a 90-day plan for your situation: your realistic options, the skills that carry over, and training that fits your time and budget. Coming soon.

See your options

Similar jobs, lower exposure

Related occupations that score at least 10 points lower.

Other jobs in this field

Management occupations close to this one.

All management jobs and AI

Questions about general and operations managers and AI

Will AI replace general and operations managers?

Not entirely. Parts of the job are likely to change as AI takes over routine tasks. General and Operations Managers score 48 out of 100 (elevated exposure), #280 of 923 US jobs. AI could speed up 16 of the job's 17 tasks, 0 of them on its own, while 1 see little or no speed-up. Exposure means the work is likely to change, not that the job will disappear.

Which general and operations managers tasks can AI do?

The most exposed tasks include "Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement"; "Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products"; "Direct administrative activities directly related to making products or providing services".

Which general and operations managers tasks are hardest for AI?

Tasks with little or no AI speed-up include "Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory".

Are people already using AI for this work?

Yes. In April–May 2026, 6 of the 17 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as general and operations managers, and what do they earn?

About 3,503,020 people in the US, with median pay of $105,770 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.