Will AI replace postmasters and mail superintendents?
Not entirely. Parts of the job are likely to change as AI takes over routine tasks. Postmasters and Mail Superintendents score 52 out of 100 (elevated exposure), #184 of 923 US jobs. AI could speed up 11 of the job's 13 tasks, 2 of them on its own, while 2 see little or no speed-up. Exposure means the work is likely to change, not that the job will disappear.
Which postmasters and mail superintendents tasks can AI do?
The most exposed tasks include "Prepare and submit detailed and summary reports of post office activities to designated supervisors"; "Inform the public of available services, and of postal laws and regulations".
Which postmasters and mail superintendents tasks are hardest for AI?
Tasks with little or no AI speed-up include "Issue and cash money orders"; "Collect rents for post office boxes".
Are people already using AI for this work?
Yes. In April–May 2026, 3 of the 13 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.
How many people work as postmasters and mail superintendents, and what do they earn?
About 13,810 people in the US, with median pay of $96,660 a year (BLS, May 2025).