Tellers

Tellers score 54 out of 100, which is elevated exposure to AI. That ranks #148 of 923 US occupations, where #1 is the most exposed. Of the 29 tasks in this job, AI could speed up 11 on its own and 12 more with extra software built on top of it. In April–May 2026, 9 of these tasks showed up in real conversations with Claude, Anthropic's AI assistant.

54/ 100

Elevated

Rank: #148of 923 jobs
US workers: 329,480BLS, May 2025
Median pay: $43,030a year
In real AI use: 9 of 29tasks, April–May 2026

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Task by task

Each task this job involves, as listed by O*NET, rated on whether a large language model like GPT-4 could cut the time it takes by at least half at the same quality. Tasks marked Seen in real AI use appeared in conversations with Claude in April–May 2026 (Anthropic Economic Index).

AI can speed this up on its own: 11 (38%)
AI can speed this up with extra software: 12 (41%)
Little or no AI speed-up: 6 (21%)

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.AI can speed this up on its own · core task
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.AI can speed this up on its own · core task · Seen in real AI use
Answer telephones and assist customers with their questions.AI can speed this up on its own · core task · Seen in real AI use
Identify transaction mistakes when debits and credits do not balance.AI can speed this up on its own · core task · Seen in real AI use
Perform clerical tasks, such as typing, filing, and microfilm photography.AI can speed this up on its own · supplemental task
Compute financial fees, interest, and service charges.AI can speed this up on its own · supplemental task · Seen in real AI use
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.AI can speed this up on its own · supplemental task · Seen in real AI use
Prepare work schedules for staff.AI can speed this up on its own · supplemental task
Quote unit exchange rates, following daily international rate sheets or computer displays.AI can speed this up on its own · supplemental task · Seen in real AI use
Issue checks to bond owners in settlement of transactions.AI can speed this up on its own · supplemental task
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.AI can speed this up on its own · supplemental task
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.AI can speed this up with extra software · core task
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.AI can speed this up with extra software · core task
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.AI can speed this up with extra software · core task
Resolve problems or discrepancies concerning customers' accounts.AI can speed this up with extra software · core task · Seen in real AI use
Prepare and verify cashier's checks.AI can speed this up with extra software · core task
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.AI can speed this up with extra software · core task · Seen in real AI use
Carry out special services for customers, such as ordering bank cards and checks.AI can speed this up with extra software · core task
Order a supply of cash to meet daily needs.AI can speed this up with extra software · core task
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.AI can speed this up with extra software · core task
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.AI can speed this up with extra software · core task
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.AI can speed this up with extra software · supplemental task · Seen in real AI use
Process and maintain records of customer loans.AI can speed this up with extra software · supplemental task
Monitor bank vaults to ensure cash balances are correct.Little or no AI speed-up · core task
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.Little or no AI speed-up · core task
Sort and file deposit slips and checks.Little or no AI speed-up · core task
Receive and count daily inventories of cash, drafts, and travelers' checks.Little or no AI speed-up · core task
Arrange monies received in cash boxes and coin dispensers according to denomination.Little or no AI speed-up · core task
Count, verify, and post armored car deposits.Little or no AI speed-up · supplemental task

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Questions about tellers and AI

Will AI replace tellers?

Not entirely. Parts of the job are likely to change as AI takes over routine tasks. Tellers score 54 out of 100 (elevated exposure), #148 of 923 US jobs. AI could speed up 23 of the job's 29 tasks, 11 of them on its own, while 6 see little or no speed-up. Exposure means the work is likely to change, not that the job will disappear.

Which tellers tasks can AI do?

The most exposed tasks include "Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines"; "Enter customers' transactions into computers to record transactions and issue computer-generated receipts"; "Answer telephones and assist customers with their questions".

Which tellers tasks are hardest for AI?

Tasks with little or no AI speed-up include "Monitor bank vaults to ensure cash balances are correct"; "Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank"; "Sort and file deposit slips and checks".

Are people already using AI for this work?

Yes. In April–May 2026, 9 of the 29 tasks showed up in real conversations with Claude, according to the Anthropic Economic Index.

How many people work as tellers, and what do they earn?

About 329,480 people in the US, with median pay of $43,030 a year (BLS, May 2025).

How to read this score. Exposure measures how much of the work AI could speed up, not whether the job will disappear. A highly exposed job can change shape, with people spending less time on routine tasks and more on the rest. The score counts tasks AI can speed up on its own in full, and tasks that need extra software at half weight.

The ratings come from published research based on GPT-4 (2023). To show what's happening now, each task is also checked against the latest Anthropic Economic Index, which records which tasks people actually use AI for. That data is refreshed automatically when Anthropic publishes a new release. Read the full method.